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MV BO RADIO

Description du poste

Main Responsibilities:
Perform Second Line Maintenance support for all RAN Network NEs and associated elements.
Ensure the trouble ticket resolution within agreed SLA for all RAN domain tickets assigned/handled.
Coordinate directly with other domains till the issue is solved and RCA is confirmed.
Escalate the trouble ticket to third Line when they cannot solve it, and monitor it until solved.
Daily health check performance and analysis, preventive maintenance, report immediately in case of any ambiguity.
Implement planned activities, like BSC Migrations, BTS Site Re-homing, Integration of new node integration in the network
New software release update and implementation for RAN domain network elements.
To get involved in software & hardware upgrade.
Configuration Management and implementation of the plan provided by planning team.
Provide technical support to FLM engineers in case of hardware / software issues at site.
Key targets:
Achieve agreed SLAs and KPIs for RAN BO.
No man made incidents in RAN domain.
Timely upgrade of software/Hardware for RAN N/W.
No Major security non- compliances.
Customer/Offshore team feedback survey score above 90%.

Profil du poste

Qualifications/Skills
Bachelor’s degree/diploma in Telecom or relevant fields.
2 years + experience in RAN domain with good Technical skills.
Knowledge of service delivery processes.
Good communication capabilities.

Dossiers de candidature

send you cv to: vanessa@rutotechglobal.com