IMPORTANTE ENTREPRISE
RECRUTE
BUSINESS SUPPORT EXECUTIVE

Role Profile

Job Title: Business Support Executive

Reports to: Area Manager

Role Purpose Statement:

Efficiently manage and coordinate pricing and sales related processes in designated markets in order to maximize POS revenue. Monitors the performance of the assigned countries and routes in order to develop and supply valuable Management information to the assigned Area.

Key Accountabilities/Responsibilities

• Identifying and offering support to Sales team to ensure all opportunities are captured
• Supports to implementing Commercial Policies and Sales Excellence
• Monitoring impact of market activities — Return on investments
• Recommends and monitors all Sales Incentives to gain positive results in terms of revenues and market share
• Monitors market developments and take the appropriate action in order to maintain or grow the market share.
• Provides an accurate and timely POS forecast, focusing on demand, yield and Local market trends.
• Ensures early and proactive signaling of changing trends, patterns, calendar of events and market circumstances
• Opportunity signaling towards sales regarding low-load flights and providing competitor analyses.
• Professional and persuasive communication internally and with head office Revenue Management in liaison with the Field Pricer.
• Perform regular review of Business Results, Forward Bookings, Segments & Distribution strategy and other relevant MI on assigned markets & routes
• Monitor and alert on the economic performance of the assigned routes and markets, on the evolution of the SPA's, Partnerships evolution and proposes the appropriate action plans
• Supports the allocated Area in drawing up and deploying their Commercial Sales Business Plan, together with managers in order to reach all targets — drives its implementation and provides a monthly KPI overview
• Ensures a timely delivery of the commercial sales weekly Area report and Monthly business review
• Performs a regular follow up of corporate and incentive program and ensures a timely delivery to Business performance manager

Knowledge, Skills and Experience

• University degree in Business Related Field
• Fluent in English
• Knowledge of Revenue Management and Pricing principals
• Ticketing and Sales background
• Altea, Amadeus, Monet, Delorian
• PC skills (Excel/Word)
• MI & Reporting tools knowledge
• 3 years airline experience in a commercial environment
• Experience in the airline business

Other Skills

• Strategic ability
• Analytical skills
• Logical thinking
• Information gathering
• Technical Skills and Competence
• Concern for Excellence
• Competitive awareness
• Problem analysis
• Commercial orientation
• Initiative
• Persuasiveness
• Business orientation
• Ability to convey a clear position and defend it
• Team player
• Out of the box thinker