Description du poste
We are recruiting English-speaking Customer Advisers in Abidjan.
Missions :
Reporting to the Group Manager, the Customer Service Representative is required to respond to requests for information, inquiries or complaints from customers
Energetic, he must always be smiling, friendly and dynamic
The Customer Service Representative must have the ability to listen in order to understand and solve the problems posed by his interlocutors within a reasonable time
From your first day of integration within the company, you will be given permanent support
You will receive training to teach you the basics of the job and to provide you with the technical skills necessary for the success of your mission.
By joining the Majorel team, you will be joining a company with an international dimension that offers you advantageous development opportunities.
We also guarantee you
An attractive salary (fixed + bonus)
An integration program that guarantees a successful start.
A complementary social security cover, in addition to the advantages linked to the group.
Pleasant working conditions and a lively English-speaking company life.
Profil du poste
To be an English-speaking account manager :
You must have a good level of language in French and English
A good ability to communicate orally and in writing
A keen sense of listening and service.
You must also have :
A high school diploma or higher,
Experience in customer service is desirable, but young graduates are accepted
A good knowledge of computer tools,
Energy, enthusiasm and dynamism.
If you are the person Majorel is looking for, do not hesitate to let us know by sending us your resume through this site.
Dossiers de candidature
Please specify in the subject line of the email : English Service
application email: bonydorian.stucklin@majorel.com