• Cette offre est expirée !

    • Poste : REGIONAL TECHNICAL SUPPORT MANAGER
    • Type d'offre : Emploi
    • Métier(s): Industrie Agro-alimentaire, Management
    • Niveau(x): BAC+5, BAC+4
    • Expérience: 8 ans
    • Lieu: Abidjan
    • Date de publication: 06/07/2021
    • Date limite: 27/07/2021 (Expirée)

Description du poste

TECHNOSERVE CÔTE D'IVOIRE
RECRUITS A
REGIONAL TECHNICAL SUPPORT MANAGER
(Based in Abidjan)
(Position open to Ivorian only)


Description
We are looking for a Technical Support Manager (Abidjan, Côte d'Ivoire)
TechnoServe works with enterprising people in the developing world to build competitive farms, businesses, and industries. We are a non-profit organization that develops business solutions to poverty by linking people to information, capital, and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs, and wealth for their families and communities. With over 50 years of proven results, we believe in the power of private enterprise to transform lives.

About the Project
Prosper Cashew is a five-year, $26 million project funded by the U.S. Department of Agriculture under the Food for Progress Program that aims to catalyze investment for the West African cashew processing sector. Over the next five years, the project will strengthen and revive existing cashew processing facilities across Côte d'Ivoire, Ghana, and Nigeria and support the development of new processing facilities and other value chain enterprises as part of the project’s overall goal to increase the share of raw cashew nut that is processed in the region from about 8% to 50%. Over five years, Prosper Cashew will improve the capacity of 60 processing units who source cashews from approximately 34,000 farmers, facilitate $497 million of investment in the cashew sector, and generate $1.5 billion in cashew kernel sales. The project expects to create more than 26,000 new jobs (at least 50% for women) and indirectly benefit more than 133,000 women, men, and children in West Africa.

A key component of the project will be to strengthen and increase commercially viable cashew enterprises through technical support. The project will build processor capacity in business management, financial management, investment facilitation, HR and workforce management, marketing, and supply chain development. It will also identify and address specific constraints related to particular sections of cashew processing (raw cashew nut drying, warehousing, calibration, steam cooking, shelling, oven drying, peeling, grading, fumigation, packing, and storage) and provide support to processors to install food safety management systems, support the introduction of traceability, and support the introduction of environmental practices and effective waste management.

Primary Purpose and Function
Reporting to the Technical Support Lead, the Technical Support Manager will manage the project’s technical/engineering/quality support to processors with an objective to develop a robust portfolio of modern processing units producing high quality kernels for the international market. S/he will identify the gaps in existing processing units to improve their productivity, efficiency, and capacity utilization to ultimately lead to cost optimization. S/he will support implementation of a tailored action plan with each processing unit to address those gaps as per agreed goals and milestones. S/he will oversee a team of technical specialists across the three domains (processing, quality, engineering).

Profil du poste

Duties & Responsibilities:
• Provide technical oversight and quality control to a team of specialists who build the capacity processing units to address specific constraints related to particular sections of cashew processing (raw cashew nut drying, warehousing, calibration, steam cooking, shelling, oven drying, peeling, grading, fumigation, packing, and storage)
• Compile, analyze, and report data on progress of processing units with key internal and external stakeholders
• Train and develop project staff as well as key participants of the broader cashew processing ecosystem
• Coordinate with different factories for technical training and support them to deliver curriculum for cashew processing operations
• Ensure that women and other disadvantaged groups are sustainably integrated into factory activities
• Support new processing units to procure and install proper equipment
• Support processing units to attain their traceability and certification objectives through the introduction of batch processing
• Support processors to implement improved environmental practices, including effective waste management
• Support existing local equipment repair services and manufacturers to improve their business offerings
• Support entrepreneurs to set up new equipment repair services and manufacturers in the project geography
• Support the establishment of processing units for cashew byproducts
Basic Qualifications:
• Bachelor degree in engineering or technology
• A minimum of 8-10 years’ experience in food processing or 7 years' experience with Master’s Degree.
• Experience in cashew processing in Côte d’Ivoire
• A minimum of 3 years’ factory management experience including managing large teams with diverse backgrounds
Preferred Qualifications
• Experience in large cashew processing unit (10,000-15,000 MT capacity)
• Experience in Nigeria and Ghana

Languages
• Proficiency in spoken and written French and English is required
• Knowledge of local languages is a plus

Knowledge, Skills, & Abilities
• Excellent problem solving and analytical skills
• Excellent time management and organizational skills
• Excellent oral/written communication and presentation skills
• Ability to balance multiple priorities and meet demanding deadlines
• Ability to work both independently and as part of a team
• Strong interpersonal and team-building skills
• Proficiency in MS Office & presentation skills are required
• Willingness to spend up to 40% of time travelling domestically in Côte d’Ivoire

Supervisory Responsibilities
• Up to three Process Specialists
• Up to three Quality Management Specialists
• Up to three Engineering Specialists

Dossiers de candidature

CANDIDATURE

Interested candidates who meet the above criteria are requested to submit their application online by clicking on the following link:
https://recruiting.ultipro.com/TEC1006TESER/JobBoard/18180d88-ced0-4361-bd09-d5eef66dab24/OpportunityDetail?opportunityId=7c51a914-a4ed-40ac-ab02-87c405ae05a3

Deadline for submission: Tuesday 27 July 2021 at 18:00 GMT.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply. Deadline for application is 15th July at 18:00 HRS
With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.
We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.
If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.

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