EMPOWER TALENTS & CAREERS
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CREDIT COLLECTOR (H/F)
Description du poste
EMPOWER Talents and Careers recruits for a client based in Ghana, a Credit Collector (H/F).
Reporting to the Financial Controller, your main missions revolve around 3 main areas:
Management of collections :
• In collaboration with the MD & Financial Controller, be a source of proposals to create or adapt if necessary the procedures for obtaining, monitoring and collecting credit
• Update or create files for all debtors
• Follow-up of litigation in relation to the Legal department ;
• Keep track of assigned accounts to identify unpaid debts ;
• Plan the procedure to be followed to recover the unpaid debts ;
• Locate and contact debtors to find out their payment status ;
• Negotiate repayment terms or payment plans ;
• Manage questions or complaints ;
• Investigate and resolve discrepancies ;
• Build trusting relationships with debtors where possible to avoid future problems ;
• Alert the superiors of debtors who are unwilling or unable to pay if necessary ;
Risk management:
• Study the risks and participate in the validation of credit to customers ;
• Sensitization of sales teams on possible risks by studying payment methods and deadlines ;
Reporting :
• Ensure the weekly review of customer receivables with each sales representative and alert them to collection difficulties ;
• Define a monthly planning of the collection objectives for the month
• Ensure the weekly reporting of customer receivables ;
Profil du poste
Skills
Essential knowledge (Hard-skills)
• Good knowledge of recovery techniques ;
• Professional English ;
• Knowledge of the country's legal requirements ;
• Good knowledge of SAP ;
• Advanced mastery of Excel ;
Qualities required (Soft-skills)
• Rigorous, Pugnacious, Diplomat, Autonomous ;
• Good interpersonal skills and being a force of proposal ;
• Good negotiator, persuasive and results oriented ;
Training and experience
• Higher education (minimum Bac + 2) in accounting and finance, business management, communication , legal or any other training relevant to the position ;
• A solid experience as a credit collector (Minimum 3 years of experience) will be an advantage
Job location in Accra
Dossiers de candidature
Do you want this Job ? Go to empowertaca.com
