UTZ COTE d IVOIRE
OFFICER, STANDARDS & ASSURANCE MONITORING
Description du poste
The Officer, Standards & Assurance is the first point of contact for both UTZ and RA Certification Bodies in the countries for which he/she is responsible. This contact can include support for either of the certification programs in terms of interpretation of the control points, but also for assistance in using the various programs such as MultiTrace, Marketplace registration, Salesforce and the UTZ Good Inside Portal. The Officer works in a multi-cultural team and contributes to the strategic vision of Standards & Assurance by implementing effective approaches to ensure that the certification program is well audited by CBs and to protect the reputation of the Rainforest Alliance in all cases.
Profil du poste
Gives support to CBs by answering emails, taking calls or holding face to face meetings on the implementation of the standard and certification protocols for both the UTZ and RA standards
Provides feedback to LT, DHs, other colleagues on the status of the certification programs in the countries for which he/she is responsible
Analyse large amounts of data for decision making
Provides an analysis to the Senior Manager of the activities in country, including audits, non-conformities from audits, quality of audit reports and licenses to evaluate the interpretations for the Standard and Certification Rules, and makes recommendations if necessary.
Drafts, updates and distributes relevant tools, materials and protocols relevant to the standard per region, target group and/or product.
Supports training development of internal and directly involved external stakeholders on key priority issues related to the Standard.
Provides input for the development, implementation and execution of RA certification procedures and processes.
Conducts a regular risk assessment of the countries and develops actions related to this which are embed in the RA program to protect RA standard and certification protocols. Communicates these risks to the Senior Manager and Assurance team
Supports the work of the CB Monitoring team when organizing shadow/parallel audits of RA certification bodies, producer organizations and supply chain actors.
Identifies the need for conducting investigation audits where the reputation of RA is at risk and follows the procedure to hire an independent auditor to assist with the process
Conducts training of auditors on auditing procedures, the Standard and Certification Rules, RA policies and procedures.
Develops and conducts CBs workshops, trainings and/or webinars to align the interpretation of the Standard for CBs or assurance procedures and how to comply;
Systematically reports issues, risks and possible solutions to country and S&A managers
Contributes to risk assessments on country level
Provides inputs and suggestions to adapt RA standards, policies and processes to local context to improve implementation and impact;
Co-develop solutions to support CBs and auditors to improve their performance with relevant country, regional and global teams.
Co-develop and implement support & training programs for CBs operating within the sub-region (West and Central Africa) as well as other French speaking African countries.
Develops a yearly country plan with the regional teams and other relevant RA staff and implements these actions therein after approval.
Identifies Standards or Assurance needs and deficiencies and passes this on to the Senior Manager Quality of Implementation and Assurance.
Bachelor Degree in agronomy or other related field
Minimum of 2 years work experience in agriculture and/or sustainability
Minimum 2 years work experience working with smallholder producers and/or producer groups and/or community-based organizations
Minimum 1 year experience with the cocoa and coffee sectors. Knowledge of the tea sector is a plus
Auditing qualifications and/or work experience and knowledge is a plus
Knowledge of Certification Programmes (UTZ/RA/Fairtrade/etc.)
Ability to develop and maintain strong relationships of trust and confidence with stakeholders
Ability to work independently, under pressure and stay focused.
Ability to work in a cross-functional team
Ability to understand and analyse data in various formats, aggregate information and report on trends and findings
Proficient in Microsoft Excel, Word, PowerPoint and Outlook; familiar with the use of IT technologies and/or various farm management applications. Ability to use GPS
Both written and verbal fluency in French and English
Ability to travel and conduct field work in the local context (a minimum of 25% field-based work per year).
Strong personal ethics and integrity and commitment to uphold the rules and values of the Rainforest Alliance
Commensurate with experience.
Dossiers de candidature
HOW TO APPLY:
Please send your application no later than June 05, 2020 at the link below.
Only candidates authorized to work in Côte d’Ivoire or Ghana will be considered.
The Rainforest Alliance is an equal opportunity employer.