Overall, Purpose of Role:
Responsible for the daily operation and maintenance of the supporting tools for the Mobile Money software project, including IMOC maintenance, report development, dashboard development, ticket process configuration, account management, and integration and debugging between IMOC and surrounding EMS/OSS systems such as DV, ManageOne, and Oceane.

Key responsibilities:
 Maintenance ITSM tool, like deploy/upgrade/fix component issue, etc.
 Maintenance account which belong this tool.
 Develop and maintenance ITSM process.
 Develop and maintenance Report/Dashboard
Integration with other EMS/OSS tools

Profil du poste

Experience / education requirements:
 Bachelor’s/ Advanced degree
 Computer/Software-related major
 Familiar with English/French
 Familiar with JS/SQL/JAVA
 Familiar with common ITSM tools, like Oceane/Jira, etc.
 2+ years Software Product Maintenance Experience
 Mobile money experience is preferred
 Good communication skill
Other requirement: ITIL certification is preferred

Dossiers de candidature

Kindly send your CVs in english to esther@rutotechglobal.com

Also, indicate the title of the position