Emploi

NPM MANAGER OFFSHORE

  • Cette offre est expirée !

    • Métier(s): NTIC
    • Niveau(x): BAC+5
    • Expérience: 8 ans
    • Lieu: Côte d'Ivoire
    • Date de publication: 06/06/2024
    • Date limite: 17/06/2024 (Expirée)

 

HUAWEI TECHNOLOGIES COTE D'IVOIRE SAU

 

recrute

NPM MANAGER OFFSHORE

 

Description du poste

Main Responsibilities:

Overall In charge of network performance management of all Regions in the country , end-to-end performance management responsibility.
Ensure 24/7 Surveillance monitoring of network Performance parameters as close to real time as possible for Fault Management.
Manage Configuration Management activities.
Performance Management/ trigger alarms. This shall be through the provisions of individual OSS’s; MS provided systems as well as any third party Umbrella OSS that may be implemented in the Project.
Coordinate with NOC/field teams/3rd party teams to achieve targeted network performance parameters.
Interface to the country customer and handle customer complaints on network performance.
Support for managing country special events, seasonal events etc.

Key targets:

Network KPI target achievement as per contract.
No Major security / EHS non- compliances by NPM team members.
Customer feedback survey score above 90%.
Attrition rate below 10% for NPM teams.
Employ satisfaction feedback score above 90% for NPM teams.

Profil du poste

Qualifications/Skills
Bachelor’s / Advanced degree in Telecom or relevant fields.
8 years + experience in any Telecom specific domains. 4+ years in NPM.
Professional knowledge of network performance processes.
Strong project management skills.
Excellent leadership and communication capabilities.

Dossiers de candidature

NB: Please send your CV in ENGLISH version to hwcirecruit@huawei.com  and specifying in the subject the job title.
hwcirecruit@huawei.com

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